Support and FAQ

What does this do?

Exports your Asana tasks with their full comment threads to CSV, Excel, or PDF.

Do you store my Asana data?

No. The export is built in your browser and saved to your computer. We only keep a license record (a hashed workspace ID, credits, Stripe checkout ID, date).

Is there a free version?

Yes. You can export one small project for free (up to 50 tasks).

How much is it?

$29 one-time per workspace, or $79 for 5 workspaces. No subscription, nothing to cancel.

My export is slow. Is it stuck?

Asana limits how fast apps can read data, and free Asana plans are slower. Big projects can take a while. Keep the tab open, and if it stops, reopen it and hit resume to pick up where it left off.

Which Asana plans work?

[CONFIRM WITH BUILDER after testing on free and paid plans.]

Can I get a refund?

[DRAFT, NEEDS BRANDON'S OK] Yes, within 14 days. If your paid workspace never finishes an export, we refund automatically.

I paid but it still says locked.

Make sure you're signed in to the same Asana workspace you bought for. If it still won't unlock, email nightshiftlabs88@gmail.com with your Stripe receipt.

How do I disconnect?

Revoke your token in your Asana settings [CONFIRM PATH]. We don't keep your token.

Are you part of Asana?

No. Export With Comments (working name) is an independent tool and isn't affiliated with Asana, Inc.

Contact

nightshiftlabs88@gmail.com